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The Theatre Tokens scheme is administered by the Society of London Theatre (SOLT) a company registered in England and Wales (company number: 527227) whose registered office is at 32 Rose Street, London, WC2E 9ET ("SOLT").

By accessing and using the Theatre Tokens website ( (the “Site”) you are agreeing to the use of “cookies” and similar technologies by SOLT. Please read the information below as it explains what cookies are and how we use cookies on the Site. Please also read our Privacy Policy to see how we use your information. We may update this Cookie Usage Policy from time to time so please do revisit this page.

A cookie is a small file of letters and numbers that is downloaded on to your computer or any other device used to visit a website (eg a mobile phone). Cookies are used by many websites to enable the website to work efficiently and to distinguish you from other users in order to improve your browsing experience. For example, cookies can remember your preferences so you do not have to input the same data each time you visit a website, record what you have put in your shopping basket, and count the number of people viewing a website to analyse whether the website is being used or whether the content needs to be updated.

We use:

  • Performance cookies which let us know how visitors use the website so that we can continue to improve the website for those using it, eg which pages are most popular and which features are no longer relevant to visitors. These cookies do not collect personal information so you cannot be identified by the information collected. These cookies are operated by a third party on our behalf.
  • Functionality cookies allow us to remember your choices and personalise your experience on this website.





Google Analytics


This cookie keeps track of the number of times a visitor has been to the site containing the cookie, when their first visit was, and when their last visit occurred.



This cookie is used to determine the length of your visit, and lets us know when the session started.



This cookie works in conjunction with _utmb to determine the length of your session and lets us know when your session has ended.



This cookie is set via Google Analytics.



This cookie lets us know where you were referred to us from.


This cookie collects Google-authenticated identifiers associated with users' Google accounts and joins that information to our Google Analytics data in order to support our users.



This helps us to understand user interaction with our websites. It stores information about where a visitor has been on our website.


There are no other third party cookies currently used on the Theatre Tokens website but we may allow other third parties to deploy cookies in the future in order to gather information about users so they can tailor their advertising for you, provide you with relevant information based on your interests, and provide specific services to you. For example third parties may generate banner adverts for low cost car parking in the West End pre- and post- shows, list adverts for theatre productions in London, personalise your social media profiles with tailored features, enable you to view YouTube videos, and be alerted to similar types of music videos. These third party cookies may have the capability to track your browsing across different websites. We would not control the dissemination of these cookies. You should check the third party websites for more information about these cookies.

The lifespan of the cookies we set on the Theatre Tokens website ranges from the duration of your current session on the Theatre Tokens website to 2 years.

You can adjust your browser settings to block most cookies. The “help” function on your browser should explain how to do this. However, please be aware that if you block all cookies you may not be able to access all of the features on the Theatre Tokens website and may experience reduced functionality when using certain parts of the Theatre Tokens website.

You can find out more about cookies, including how to disable, enable or delete them, at the following websites:


If you have any questions about our Cookie Usage Policy or complaints please contact us.

Policy last updated: 22 June 2017

Tokenline: 020 3011 0755