1. What are Theatre Tokens?
Theatre Tokens are gift vouchers which are exchangeable for tickets
at more than 235 theatres across the UK, including London's West
End.
See a full list of participating
theatres.
Theatre Tokens are available in denominations of £5, £10, £20
and £50.
They can also be used as part payment for theatre breaks with
both Superbreak (tel 01904 679 999 or www.superbreak.com)
and Theatre Breaks (tel 0800 458 3408 or www.theatrebreaks.com)
2. I have found some old Tokens, can I still use them?
Theatre Tokens have no expiry date so you can use them forever as
long as they still have an audit and redemption stub and have been
stamped by the issuing outlet.
3. Where can I buy Theatre Tokens?
You can buy them online or from Tokenline on 0870 164 8800 or
in person from participating theatres or high street shops.
See a full list of participating theatres.
See a full list of participating retailers.
4. Is there a charge for post and packing?
There is a £1.75 charge for orders less than £250.
5. Can Theatre Tokens be sent directly to the recipient?
Yes, we can send them directly to the recipient if you supply us
with their name, address and an accompanying message. The recipient
must live in the UK.
6. How quickly will my order be processed?
All orders are despatched on the next working day (Monday-Friday)
by First Class Post. If you need a quicker service, we can despatch
your order using Royal Mail Special Delivery. The order would still
be despatched on the next working day but would be guaranteed for
delivery on the day following that by 1pm. The Royal Mail do not
offer the Special Delivery service for delivery on Saturday or Sunday
so
orders placed on a Thursday would be delivered on the following Monday.
We charge £5.50 for this service and you can take advantage of it
by ticking the Special Delivery box when you place your order.
7. Does it matter if the theatre tickets cost more or less than my
Theatre Tokens?
No. If the tickets cost less than your Theatre Tokens, change is
given. If the amount due is more than £1 you will receive your change in Theatre Tokens and if the amount due is less than £1
you will receive your change in cash. If the tickets cost more than
your Theatre Tokens, you can make the additional payment using cash,
cheque or credit/debit card.
8. Can I use Theatre Tokens to buy theatre tickets at the
tkts booth?
Yes, Theatre Tokens are sold and redeemed at the tkts ticket booth
in Leicester Square.
9. Do you accept orders from overseas?
Yes, we do accept orders from outside of the UK but we must be supplied
with a UK delivery address. We do not despatch Theatre Tokens overseas.
10. What do I do if I want to swap my Virgin Vouchers, Sodexho Sayshopping vouchers or Post Office One4all vouchers for Theatre Tokens?
All you need to do to exchange any of the above vouchers for Theatre Tokens is post them (we advise using a secure delivery method) with a covering letter or note explaining that you'd like to swap your vouchers for Theatre Tokens to:
THEATRE TOKENS, 32 Rose Street, Covent Garden, London, WC2E 9ET
Provided they have not expired and are not damaged we will exchange them for the equivalent value in Theatre Tokens for you to use at any of our participating theatres.
Please supply your full name, address, postcode and a contact telephone number to us when you send your vouchers in so that we know where to send your Theatre Tokens to and in case of any queries.
Please note only Virgin, Sodexho Say Shopping and Post Office One4all vouchers can be exchanged for Theatre Tokens and are subject to each voucher provider's terms and conditions.
If you need more information please contact
us.
|
